At Deltan® Shoes, Sandals, Heels, Accessory, Shoes, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website deltan.shop (the “Site”), make purchases through our Site, interact with us on social media, or otherwise engage with us.
What Information Do We Collect?
Personal Information. We collect personal information you choose to provide to us, such as your name, email address, mailing address, phone number, birthday, payment information, product preferences and order history. You may choose to provide this information when you create an account, place an order, contact customer service, respond to surveys, enter contests or sweepstakes, submit user-generated content, or interact with us on social media.
Automatic Information. We automatically collect certain types of information when you visit our Site, including your IP address, browser type and operating system, referring URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, online status, and cookies. We may combine this information with other information we collect about you.
Cookies. We use cookies to improve your browsing experience. A cookie is a small text file that is placed on your device when you visit a website. Cookies allow us to recognize your device and store some information about your preferences or past actions. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie. However, if you do not accept cookies, you may not be able to use some features of our Site.
Web Beacons. We use web beacons alone or in conjunction with cookies to compile information about your usage of our Site and your interaction with emails from us. Web beacons are small transparent graphic images embedded in a web page or email that can communicate information such as the IP address of the device that downloaded the page on which the beacon appears, a link to our website from the referring page, a cookie value, and the time the page was viewed.
Social Media. If you interact with our social media accounts, such as Facebook, Instagram, Twitter, Pinterest, YouTube, TikTok or Snapchat, we may collect information that you permit the social network to share with third parties. The data we receive depends on your privacy settings with the social network.
Customer Service. We collect additional information when you contact our customer service department, including recordings of phone calls and details of any social media contact.
How Do We Use the Information We Collect?
We use the information we collect for the following purposes:
- To fulfill orders, process payments, deliver products, communicate with you about orders and products, and provide customer service.
- To improve our Site and product offerings. We analyze use of the Site to determine interests, trends, and usage patterns in order to improve navigation, performance, design, and content.
- To notify you about updates to our Site and products and to inform you about new products, services, and promotions that may be of interest.
- To administer surveys, contests, sweepstakes, or other promotional activities.
- To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
- Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Use or this Privacy Policy.
How Do We Share the Information We Collect?
We do not sell, share, rent or trade the information we collect about you, except in the following limited circumstances:
- With service providers we hire to perform services on our behalf, such as payment processing, order fulfillment, shipping, email delivery services, marketing, auditing, customer service, survey delivery, contest administration, data analysis, and more. These companies are authorized to use your personal information only as necessary to provide these services to us.
- In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or defend against legal claims; or if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation.
- If we sell, transfer, divest, or otherwise reorganize part or all of Deltan® Shoes, Sandals, Heels, Accessory, Shoes or our assets, your information may be shared with the acquiring entities and their advisors, but will remain subject to the terms of this Privacy Policy.
- With your consent or at your request and direction, such as if you authorize us to share information with third parties during checkout.
- Aggregated or de-identified information that cannot reasonably be used to identify you.
We do not disclose personal information to third parties for their own marketing purposes.
How Do We Protect Your Information?
We implement reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmitting or storing data is completely secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
How Long Do We Keep Your Information?
We will retain your personal information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is permitted or required by law.
Your Data Subject Rights
If you reside in certain territories, including the EU, you have certain rights regarding your personal information. These may include the right to:
- Request access to and receive information about your personal data.
- Request correction or updating of inaccurate or incomplete personal information.
- Request erasure/deletion of your personal information, such as when it is no longer needed for the purposes for which it was collected.
- Object to the processing of your personal data for certain purposes.
- Request restriction of the processing of your personal information.
- Request transfer of your personal information to another party.
- Lodge a complaint with a supervisory authority.
If you would like to exercise any of these rights, please contact us as indicated under “How Can You Contact Us?” below. We will consider and respond to requests in accordance with applicable law.
International Data Transfers
We are headquartered in the United States. Please be aware that information you provide to us or that we obtain as a result of your use of our Site may be collected in your country and subsequently transferred to another country in accordance with applicable law. Using our Site demonstrates your consent to the transfer to and processing of your personal information in the United States.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect or request personal information from children under 13 without prior verifiable parental consent. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
External Sites
Our Site contains links to other websites for your convenience and information. These websites may operate independently from Deltan® Shoes, Sandals, Heels, Accessory, Shoes. Linked websites may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the content or privacy practices of any linked websites that are not owned or controlled by Deltan® Shoes, Sandals, Heels, Accessory, Shoes.
Updates to Our Privacy Policy
We may modify this Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the email address specified in your account), by means of a notice on our Site prior to the change becoming effective, or as otherwise required by law. You are advised to consult this Privacy Policy regularly for any changes.
How Can You Contact Us?
If you have any questions about this Privacy Policy or our information collection, use, or sharing practices, please contact us:
By email: [email protected]
By phone: 555-123-4567
Effective Date:
This Privacy Policy is effective as of 01 January 2023.